Shipping Rates.

Shipping price will be determined by your location and will be processed at your check out.

The Netherlands: €7,-

EU: €12,-

Non-EU: €25,-

Free shipping for orders above €200,-

Returns, Shipping & Exchanges.

Refunds

Online purchases

We have a 14-day return policy for online purchases, which means you have 14 days after receiving your item to return your order. If you can't send back the item(s) within 14 days, please reach out to us via e-mail before the 14 days return period is over.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. External costs may be made by customs. These costs may vary depending on the country of delivery. Woei is not responsible for any of these extra costs. All these costs are for the purchasing party.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Instore purchases

Sorry No Refunds. Store Credit only. Items returned within 7 days of their original shipment date will be eligible for store credit. Sale items are final.

You can always contact us for any return question at via e-mail: [email protected]

SHIPPING

To return your product, you should mail your product to the address is shown on your delivery note:

WOEI - Patta's et prêt-à-porter
Hoogstraat 44a
3011 PS Rotterdam
The Netherlands

Email: [email protected]
Phone: 010-4048531